Add and edit payment information

  • Updated

You must set up payment as part of your onboarding process. This guide walks you through how to add and update your payment information.

 

Add your payment information

  1. Click Billing from the left sidebar. This takes you to the Billing page where you can add your payment information and view past payments and invoices. Then, click Add payment method. Screenshot 2024-07-26 at 8.29.17 PM.png
  2. From the Address page that appears, enter all required details. Agree to all Terms of Service and Privacy policy. Then, click Next to proceed to the next step.
    Field Description
    Type You must choose the entity type. Available options are Individual and Company. This field is required.
    Contact email You must enter the email address associated with the bank account you would like to use for payment. This field is required.
    Phone number You can enter the phone number associated with the bank account you would like to use for payment. The phone number you have entered is used for identity verification purposes in the event that you make changes to payment details. This field is optional.
    First name When Individual is selected for the Type field, you must enter a valid first name as it appears in the bank statements for the bank account you would like to use for payment. 
    Middle name If you have one, enter your middle name as it appears in the bank statements for the bank account you would like to use for payment.
    Last name When Individual is selected for the Type field, you must enter a valid last name as it appears in the bank statements for the bank account you would like to use for payment.
    Company When Company is selected for the Type field, you must enter the name of company as it appears in the bank statements for the bank account you would like to use for payment.
    Street address You must enter a valid street address as it appears in the bank statements for the bank account you would like to use for payment. This field is required.
    Address 2 You can use this field for additional space to enter the street address.
    City You must specify the city as it appears in the bank statements for the bank account you would like to use for payment. This field is required.
    Country You must specify the country as it appears in the bank statements for the bank account you would like to use for payment. This field is required.
    Country of birth When Individual is selected for the Type field, you must specify your country of birth.
    Date of birth When Individual is selected for the Type field, you must specify your date of birth.
    ZIP You must enter the ZIP code for the street address you have entered. This field is required.
  3. From the Payment Method page that appears, enter all required details. Then, click Next to proceed to the next step.
    Field Description
    Payment method You must choose a payment method. Available options are Direct Deposit / ACH (for US only) and Wire Transfer. This field is required.
    Payment currency When Wire Transfer is selected for the Payment method field, you must choose a currency for payment. At this time, USD is the only available option. 
    Name on account This field is automatically populated with the name you have entered in the previous page. If the name is different from the name that appears on the bank statements for the bank account you would like to use for payment, you must return to the previous page and enter the correct name. 
    Account number You must enter the account number for the bank account you would like to use for payment. This field is required.
    Account type When Direct Deposit / ACH is selected for the Payment method field, you must specify the account type for the bank account you would like to use for payment. Available options are Checking and Savings.
    Beneficiary ID When Wire Transfer is selected for the Payment method field, you must enter a valid government-issued ID (e.g., Passport ID, driver's license ID, national registration number, etc.). 
    Phone number When Wire Transfer is selected for the Payment method field, you must enter the phone number associated with the bank account you would like to use for payment.
    Routing code When Direct Deposit / ACH is selected for the Payment method field, you must enter the routing code for the bank account you would like to use for payment.
    SWIFT When Wire Transfer is selected for the Payment method field, you must enter the SWIFT code for the bank account you would like to use for payment.
    Bank name When Wire Transfer is selected for the Payment method field, you must enter the name of bank you would like to use for payment. 
    Bank street address When Wire Transfer is selected for the Payment method field, you must enter the street address of the bank you would like to use for payment. 
    Bank street address 2 You can use this field for additional space to enter your bank's street address.
    Bank city, province, ZIP

    When Wire Transfer is selected for the Payment method field, you must enter your bank's city, province, and ZIP code in the following format: {city},{province},{ZIP}

    e.g.,) Bundang,Gyeonggi-do,10027

    Country When Wire Transfer is selected for the Payment method field, this field is automatically populated with the country you have specified in the previous page. 
    Add intermediary bank account information When Wire Transfer is selected for the Payment method field, you can check this box to add required details for any intermediary bank you might be using.
  4. From the Tax Forms page that appears, choose a tax form that applies to your circumstances from the available options. Then, click Complete Form and fill out the tax form of your choice. 

    Important: Moloco is NOT authorized to provide any tax advice. Be sure to consult the appropriate tax individual for advice before completing the tax form. You may refer to the tax resources from Tipalti for assistance.

  5. Reaching the Done page confirms that you have completed all required steps to add your payment information.

 

Edit your payment information

  1. Click Billing from the left sidebar. This takes you to the Billing page where you can add your payment information and view past payments and invoices. Then, click Replace payment method. Screenshot 2024-07-26 at 9.59.28 PM.png
  2. Click Edit to update any of the details in the pages that appear. Screenshot 2024-07-26 at 10.05.29 PM.png
  3. Reaching the Done page confirms that all edits you have made to the payment details have been saved.

 

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request